Terms & conditions

Last updated: September 2026

These terms apply to orders placed at sabordomingo.nl, operated by Sabor Domingo (owner: Maria Ines Barcena Santacruz), Amsterdam, KvK 42138905, BTW NL005527552B10, hola@sabordomingo.nl.

How ordering works

We take orders from Wednesday until Sunday 22:00. We cook everything fresh on Monday and deliver chilled meal packs on the delivery day you choose at checkout, within our Amsterdam delivery area. Payment is taken at the moment of ordering, via Stripe. We confirm your dishes by email on Monday morning after buying ingredients at the market.

Changes and cancellation

You can change or cancel your order free of charge until Sunday 22:00 of the order week — message us on Instagram or email hola@sabordomingo.nl and we adjust or refund in full. After the cut-off we have bought your ingredients and can no longer cancel the order.

Because our meals are fresh, perishable food prepared to order, the statutory 14-day right of withdrawal for online purchases does not apply (art. 6:230p BW / EU Consumer Rights Directive, perishable goods exception).

Delivery

We deliver in the evening on the day you selected. If nobody is home, we’ll call the phone number from your order and agree on a solution (neighbour, safe spot, or pickup). Meals arrive chilled: refrigerate promptly, keep up to 4 days in the fridge or 1 month in the freezer, and follow the reheating notes provided.

Allergies

Our kitchen handles all common allergens. List your allergies in the order notes and we will tell you honestly whether a dish is safe for you. When in doubt, contact us before ordering.

If something goes wrong

Not happy with an order? Tell us within 24 hours of delivery and we will make it right — replacement or refund. Our liability is limited to the amount you paid for the order. Dutch law applies.